Call 995 for a Singapore Civil Defence Force ambulance, but only in a medical emergency – the fine for misuse runs as high as SG$274+.
For non-emergency ambulances call 1777, but it’s often faster (and potentially cheaper) to make your own way to hospital by car or taxi.
When you get to hospital, you’ll be asked to register using your National Registration Identity Card (NRIC), birth certificate (for patients aged 15 years or younger), passport, dependant pass, or employment pass before you can receive treatment.
You should also let the hospital know how you’re going to pay for your treatment when you register. Show your insurance card if you have one, because the hospital can often charge your health insurer directly.
If you have health insurance, it’s a good idea to speak to your provider about the approved clinics and hospitals in their medical network, otherwise you may have to pay for your treatment out of your own pocket. Some hospitals may also ask for a refundable deposit.
After you’ve been treated you’ll receive a bill and be asked for your full insurance details, specifically the name of your insurance company and ID number. Sometimes, having your policy number can help speed things up. If you’re stuck footing the bill yourself, you’ll have to pay via cash, NETS (Network for Electronic Transfers), or debit card.
Paying for healthcare
If you aren’t an officially registered permanent resident of Singapore you’re not entitled to any government help towards your healthcare, pushing up your costs.
A consultation with a doctor at a clinic or hospital costs between SG$20 and SG$60, although out of hours this can increase to SG$50 to SG$200. Taking out health insurance is essential to make sure you’re covered in case you ever require more serious – and expensive – medical treatment.