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Go further with AXA - Global Healthcare

For wherever life takes you

Global support for people who think a little bigger

If your life’s journey is taking you further afield, we’re set up to help. We can help you to get fast access to expert medical care, whenever and wherever you need it – from a routine checkup to a lengthy hospital stay. 

So whichever dream you’re following, whatever happens on the way, you can rely on us to be there for you.

Because we’re the global healthcare specialists for AXA, one of the world’s leading insurers1 – a business that people have relied on for support and protection for over 55 years. This is what we do each and every day. And we know what we’re doing. 

Wherever life takes you: we’ll be here if you need us.

Simple, reliable cover – wherever you are

Healthcare costs in other countries can be a shock. Even a simple fall could leave you facing a surprisingly high bill.

With international health insurance, you pay a predictable monthly premium, which you can choose a plan that meets your needs and your budget. And if something does happen, you’ll have the reassurance of knowing help is only a simple call away.

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In another country long-term?

Our international health plan offers superb cover, giving you access to private healthcare when you need it - so you don't have to rely on the state system.

Choose this if you’re:

  • living or working in another country
  • an expat
  • living or working in more than one country.

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In another country for a short time?

Short-term international health insurance has all the cover of our regular plan, but for just as long as you need it. 

Choose this if you:

  • are living or working abroad for less than a year
  • don’t know if you’ll need 12 months of cover
  • need cover while you apply to your new local healthcare system.

The AXA difference

Six reasons why it pays to choose us:

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1. Second Medical Opinion service

When you just aren’t quite sure, you can have an independent second medical opinion from world-leading experts4. Included in all our plans. 

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2. Evacuation and repatriation as standard

If you can’t get the help you need locally, during an emergency, our team will arrange evacuation and repatriation for you.

3. Virtual Doctor service

You can speak to a real doctor by video consultation or by phone2, from anywhere in the world - day or night. 

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4. Mind Health service

A dedicated platform for Mind Health support. Connect with fully qualified psychologists from anywhere in the world.

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5. Experienced personal support 24/7

As a member, our caring multilingual team will always remember you're a person, not a case number. 

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6. We aim to pay you back quickly

Over 80% of eligible claims3 are paid within 48 hours, as long as we have all the information, we need.

In the Channel Islands or Isle of Man?

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The Islands Health Plan is tailor-made for people living on the islands, offering you the choice of care in mainland Europe and the UK as well as on the islands themselves. 

Choose this if you’re living or working in the Channel Islands or the Isle of Man.

“It’s not very often you find companies that provide that sort of level of support. It’s indescribable.”

AXA member

1. Mind Health psychologist appointments are available in English and Spanish between Monday and Friday, 09.00 - 17.30 (UK time). If you are calling from the UAE, appointments are available between Saturday to Thursday, 09.00 – 20.00, and Friday 09.00 – 16.00 (UAE time). The service, provided in partnership with Teladoc Health, provides access to six sessions with a psychologist, per mind health concern, per policy year. The Mind Health service is part of our Virtual Care from AXA service.

2. The Virtual Doctor service is part of our Virtual Care from AXA service and is provided by Teladoc Health. Appointments are subject to availability. You do not need to pay or claim for a consultation but you will be charged for the cost of the initial phone call when using the call back service. You won’t be charged if you request a call back using the app or online portal. Telephone appointments are available 24/7/365 and call-backs are typically within 24 hours. Video appointments in English, Spanish and Mandarin are available between 08.00 and 00.00 UK time, Monday to Friday. Video appointments in German are available between 08:00 -20:00 CET, Monday to Friday.  

3. 80.6% of eligible claims submitted online between July 2022 and June 2023 were paid within two days.

4. Our Second Medical Opinion service is here for you anytime you’re unsure over a diagnosis or recommended course of treatment. It’s part of our Virtual Care offering, along with the Virtual Doctor and Mind Health services, so you might have already seen it on your plan or on the Virtual Care from AXA <app> or <portal>. Provided in partnership with Teladoc Health, the service unlocks access to a network of over 50,000 world-leading specialists and connects you to a doctor who will review your case alongside an expert. They’ll work with you to help you understand your diagnosis, make sure you know your options and support you throughout any treatment, wherever you are in the world.