If you're having trouble accessing parts of your online account, it's not you, it's us. We're aware that there are intermittent issues for some users and it's our priority to fix them. If you need us for anything urgently, call us on +44(0) 1892 503856. We apologise for any inconvenience.
In our members' area, you'll find all the information you need about your international health insurance.
We want to make managing your health plan simple, without too much paperwork or unnecessary delays. That’s why you should register for your online account, available anytime, day or night.
With all of our health plans, you have access to your own online account - a simple, secure way to manage your policy, make claims and stay in touch.
Manage your plan, make a claim or ask us a question quickly and securely, 24/7.
Registering is easy - you'll just need your membership number which will be in the format of INTL7654321.
Your online account is the easiest way to: