Plane flying off into sunset

Medical evacuation & repatriation insurance cover

When living or staying abroad, needing medical treatment can be a scary thought. If you’re still getting used to a new healthcare system, and perhaps learning a new language, it’s good to know we’ve got your back.

With all our cover levels, we offer an evacuation and repatriation service. This means that if you can't get the treatment you need locally in an emergency, we’ll organise for you to be taken to where you can. This could be in a nearby town or city, or in another country completely. We’ll also get you back to where you’re staying afterwards, no matter where that is.

people moving through airport terminal

What's involved

We’ll make sure you’ve got access to the right treatment for you. What’s involved will depend on a few things, including:

  • Where you are
  • Where you need to go
  • The treatment you need
  • The urgency of your condition.

Whether you need a taxi, a flight or an air ambulance, we can help arrange your transport, and help cover the costs. We’ll make sure the journey is as comfortable as it can be, such as reserving extra space for you.

man loading luggage into car

Getting you there... and back

If you’re staying remotely, you might have already thought about where the nearest hospitals and clinics are, and what’s available there. Whilst this is important, it doesn’t need to hold you back. Wherever you are, if you can’t get the treatment you need in your local hospital, you can be sure that we’ll be there when you need us. In an emergency, whether it’s a short drive or an international flight away, we’ll get you there quickly and safely. And don’t worry - getting you back is part of the deal too. Once you’re ready, we’ll get you back to more familiar surroundings, so you can focus on getting back to doing the things you love.

River city view

What can it cost?

Depending on where you’re going, there can be a huge range in the cost of evacuation and repatriation. For example, one of the shorter journeys arranged by AXA, from Nice to Paris, cost €12,900. Further up the scale, to get a customer to Hong Kong, from Canada, it cost €228,000 – a serious amount to pay if you’re not insured. So we know how expensive it can be, which is why we don’t take this out of your overall benefit allowance.

woman listening to music using headphones

Our global health plans

With any of our global health plans, you can be sure that if you can’t access the treatment you need where you are, we’ll get you to where you can.  So instead of worrying about your healthcare options, you’ll have the peace of mind to enjoy your time abroad, whether you're moving, or away for business. To keep it simple, you can also insure your family all on one plan – so everything you need is in one place, making it easier for you. 

If you ever have any questions about your cover, all you need to do is get in touch, and we’ll be happy to help.

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International Health Plan

Need cover for you and your family?

We can help you to get fast access to expert medical care, whenever and wherever you need it – from a routine check-up to a lengthy hospital stay. So whichever dream you’re following, whatever happens on the way, you can rely on us to be there for you.


Looking for cover for your business?

We make it easy for you to get international health insurance to suit your company’s needs. Just tell us how many people you need to cover and we’ll work with you to create a respected package that can help you support and retain your best talent, wherever they go for your business.