Our plans are designed to cover treatment of conditions you develop after you join. For details about what our plans do and don’t cover visit our international health insurance page.
With our plans you can get treatment in any hospital in Thailand. You’ll be able to benefit from our AXA Select hospital network, where we can pay the costs for you. Our network includes hospitals that are popular with expats like the Samitivej Hospitals in Bangkok and the extensive range of facilities throughout the rest of Thailand run by the Bangkok Hospital Group. Or, if you’d prefer to visit a hospital outside our network just let us know, we can talk to the hospital to see if we can pay them directly or we’ll pay you back.
If you can’t get the emergency care you need locally, we’ll arrange for you to be evacuated to the nearest medical facility – whether that’s a short drive or an international flight away. And then when you’re ready, we’ll get you back again.
With varying costs depending on the destination, it’s good to know if you need it, we’ll cover the cost, no matter which level of cover you choose.
Hospitals in Thailand offer a very good standard of care, with people travelling from all over for treatment. Like other countries, there are both private and public hospitals. The Thai public hospitals often have long waiting times and the care isn’t always what expats would expect. Many expats choose to use private hospitals with shorter waiting times and an international standard of care. And with our health plans we’ll pay for any treatment covered on your plan, whether it’s public or private.
As you settle into your new life in Thailand and enjoy exploring this beautiful country, you shouldn’t have to worry about your health cover. You can feel safe in the knowledge that you’ve got the support of one of the world’s largest insurers by your side. AXA has been looking after the health cover needs of expats for over 55 years1, and our team of experts are here to help you 24/7.
If you’re living or working internationally for less than a year, take a look at our short term health insurance plan. It gives you all the benefits of our Standard cover level, but for a shorter time. So whether you’re only away for a few months, still weighing up your options or you want cover while you apply for your local state healthcare system, our short term plan could be ideal.
Whether you’re feeling unwell, have a general worry you’d like to talk about, or just need clarity on something like vaccination requirements our Virtual Doctor service is here for you. You can have a medical consultation with a real doctor wherever you are in the world.
*Lines are open Monday to Friday, 8am-5pm (GMT).
Calls may recorded and/or monitored for quality assurance, training and as a record of the conversation.
1 Appointments are subject to availability. You do not need to pay or claim for a consultation but you will be charged for the cost of the initial phone call when using the call back service. You won’t be charged if you request a call back using the app or online portal. Telephone appointments are available 24/7/365 and call-backs are typically within 24 hours. Telephone appointments in Greek are available between 09:00 and 21:00 EET, 7 days a week. Video appointments in English, Spanish and Mandarin are available between 08.00 and 00.00 UK time, Monday to Friday. Video appointments in German are available between 08:00 -20:00 CET, Monday to Friday.
2 AXA group of companies have been providing cross-border health insurance plans since 1963.