Personal

Health cover in Thailand – how it works

What can my plan cover?

  • Help any time of day or night
    You can ask our friendly customer service team any questions you have about your cover, from checking something is covered to making a claim. They’re here for you 24/7 by phone or online.
  • Have a health worry
    You have a team of medical professionals at the end of a phone day and night to help answer your medical questions.
  • Diagnostic tests and prescriptions
    If you need any diagnostic tests, including blood tests or scans we can cover these costs. You can also get the costs of any prescription drugs covered too. So you can concentrate on getting better.
  • Emergency and routine dental care
    The healthcare system in Thailand has a global reputation for high-quality dental care. You and choose to cover routine care from check-ups to fillings, as wells as treatment for any accidental damage to your teeth.
  • Get a second opinion
    If you’re not sure about a diagnosis or treatment plan, you can get and independent second opinion from a medical expert.
  • Chronic conditions
    If you develop a chronic condition after you join you can choose a plan that covers you for any check-ups, surgery and medication you need.

Our plans are designed to cover treatment of conditions you develop after you join. For details about what our plans do and don’t cover visit our How it works page.

Need treatment? The choice is yours

With our plans you can get treatment in any hospital in Thailand. You’ll be able to benefit from our AXA Select hospital network, where we can pay the costs for you. Our network includes hospitals that are popular with expats like the Samitivej Hospitals in Bangkok and the extensive range of facilities throughout the rest of Thailand run by the Bangkok Hospital Group. Or, if you’d prefer to visit a hospital outside our network just let us know, we can talk to the hospital to see if we can pay them directly or we’ll pay you back.

We’ve got you covered in an emergency

If you can’t get the emergency care you need locally, we’ll arrange for you to be evacuated to the nearest medical facility – whether that’s a short drive or an international flight away. And then when you’re ready, we’ll get you back again.

The most common reasons AXA members evacuating are after car accidents, heart disease, malaria and complications from insect bites. And with costs ranging from €25,000 to €180,000 depending on the destination, it’s good to know if you need it, we’ll cover all the costs, no matter which level of cover you choose.

Avoid the waiting lists

Thailand has world renowned hospitals, with people travelling from all over for treatment. Like other countries, there are both private and public hospitals.  The Thai public hospitals often have long waiting times, staff may only speak Thai, and the care isn’t always what expats would expect. Many expats choose to use private hospitals with shorter waiting times and an international standard of care. And with our health plans we’ll pay for any treatment covered on your plan, whether it’s public or private.

We’ll be by your side

As you settle into your new life in Thailand and enjoy exploring this beautiful country, you shouldn’t have to worry about your health cover. You can feel safe in the knowledge that you’ve got the support of one of the world’ largest insurers by your side. AXA has been looking after the health cover needs of expats for over 50 years, and our team of experts are here to help you 24/7.

Get a quote today

Give us a call on +44 (0)1892 596418*.

Individual Health Plan

Find out more about our health plans

Interested in finding out more about how our global health plans can support you and your family? Whether you’re moving abroad, working overseas or travelling regularly, find out more about what’s covered on our plans and follow our four simple steps to choose the cover you need.


Short term cover

Need cover for 3 to 11 months?

If you’re living or working internationally for less than a year, take a look at our short term International Health Plan. It gives you all the benefits of our Standard cover level, but for a shorter time. So whether you’re only away for a few months, still weighing up your options or you want cover while you apply for your local state healthcare system, our short term plan could be ideal.

*Lines are open Monday to Friday, 8am-5pm(UK time).

Calls may recorded and/or monitored for quality assurance, training and as a record of the conversation.