There’s a lot to think about when moving to Hong Kong. You’ll want to spend your time exploring the vibrant culture, bustling centre and local street markets, rather than worrying about your healthcare options. Our Hong Kong health insurance can take the pressure off and provide reassurance at this busy and exciting time.
With all our cover levels, you can get treatment in any hospital in Hong Kong. To make it easier for you, you can take a look at our AXA Select hospital network, where we can pay the costs directly for you. You can use our provider finder tool to search by speciality or location, to help find the right doctor for you. Wherever you choose to go, you’ll be covered straight away.
When moving somewhere new, it’s the small things that really make a difference. Whether that’s a doctor who speaks your language or shorter waiting times, private medical insurance can make it easier to find the care you need. For extra support, we’re also available 24/7, so if you have any questions about your cover, all you need to do is get in touch.
Private healthcare in Hong Kong is among the most expensive in the world¹. But with our global health plans, we’ve got this covered. It’s not always straightforward to get a routine appointment like a dental check-up. You can only be seen at a public clinic in an emergency, so it’s good to know you can choose a plan that covers your dental appointments, to make sure you’re not left with a large dental bill.
We’ll be there to provide vital support whenever you need it. All our plans include cover for ambulance transport, overnight stays, and surgery. And, if you can’t access the treatment you need locally, we’ll get you to where you need to be, and back again once you’re feeling better. We know an evacuation can be expensive, that’s why we don’t take the costs out of your overall benefit allowance.
Dental care is not covered by the state in Hong Kong. You can choose to cover routine care from check-ups to fillings, as well as treatment for accidental damage to your teeth.
If you ever feel unsure about a diagnosis or treatment plan you’ve received, our Second Medical Opinion service can help bring you peace of mind. Together, we’ll make sure you get the reassurance you need so you can focus on getting better, wherever you are in the world.
You can ask our friendly customer service team any questions you have about your cover, from checking something is covered to making a claim. They’re here for you 24/7 by phone or online.
If you need any diagnostic tests, including blood tests or scans we can cover these costs. You can also get the costs of any prescription drugs covered too, so you can focus on getting better.
With the Virtual doctor service from AXA, you can book a medical consultation with a real doctor on the phone or by video chat – at a time that suits you², from anywhere in the world.
Find out more details about what our plans do and don't cover.Find out more
If you’re living or working internationally for less than a year, take a look at our short term health insurance plan. It gives you all the benefits of our Standard cover level, but for a shorter time. So whether you’re only away for a few months, still weighing up your options or you want cover while you apply for your local state healthcare system, our short term plan could be ideal.
Whether you’re feeling unwell, have a general worry you’d like to talk about, or just need clarity on something like vaccination requirements our Virtual Doctor service is here for you. You can have a medical consultation with a real doctor wherever you are in the world.
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*Lines are open Monday to Friday, 8am-5pm (GMT).
Calls may recorded and/or monitored for quality assurance, training and as a record of the conversation.
²Appointments are subject to availability. You do not need to pay or claim for a consultation but you will be charged for the cost of the initial phone call when using the call back service. You won’t be charged if you request a call back using the app or online portal. Telephone appointments are available 24/7/365 and call-backs are typically within 24 hours. Telephone appointments in Greek are available between 09:00 and 21:00 EET, 7 days a week. Video appointments in English, Spanish and Mandarin are available between 08.00 and 00.00 UK time, Monday to Friday. Video appointments in German are available between 08:00 -20:00 CET, Monday to Friday. Virtual Doctor Service is provided by Teladoc Health.