Personal

Health cover in Canada – how it works

Healthcare in Canada varies from province to province, so knowing what you’re covered for or where to go can be confusing. But with global health insurance from AXA we’re available 24/7 to help you find your way around the healthcare system where you are. So you know your healthcare is covered. Leaving you free to enjoy yourself and your time in Canada.

It’s your choice

You have the flexibility to choose where you want treatment – from which hospital to which country. 

We can help you to find a hospital in our AXA Select network where we can pay the costs for you. One call to us and we can get everything moving. Or, if you’d prefer to go to a hospital outside our network just let us know, we can talk to the hospital to see if we can pay them directly or we’ll pay you back. 

If you’d prefer to go home and be near your family for treatment, that’s ok too. We can pay for any treatment covered on your plan, wherever you are in the world.

We’ve got you covered in an emergency

No matter which level of cover you choose, you’re covered for ambulance transport, brain and body scans, surgery and if you need to stay in hospital.

And if the worst happens and you’re in an accident or need emergency treatment, your plan covers that too. It can be very expensive – especially if you can’t get the treatment you need locally. But don’t worry, our own AXA team will get you to the treatment you need. And we’ll get you back again when you’re up to it.

An evacuation could cost up to €180,000¹ and we’ll cover these costs in full. It won’t be taken out of your overall benefit allowance.

¹Figures for emergency evacuations sourced from AXA Assistance 2017.

By your side in any country

Our global health plan means you’re insured in any country you go to. Whether you’re visiting friends or family, travelling, on holiday or working, you can take your plan with you. All you need to do is choose which area of cover you’d like - anywhere in the world or everywhere except the USA. Then you have the flexibility to go anywhere in your area and know your health is covered. You don’t even need to tell us if you’re in another country. You only need to let us know if you move house. So you can continue your adventure wherever it takes you.

Help any time of day or night

If you want to check something is covered, make a claim or have any other questions about your plan, our friendly customer service team are here to help. You can get in touch with us 24/7 on the phone or online, whichever you prefer. 

We can even talk to your hospital or clinic, sort the paperwork, and make sure everything is moving along just as it should. We know your local healthcare system, and we’ll make it work for you.

What can my plan cover?

  • Accident and emergency cover
    From x-rays and hospital stays to ambulance costs and evacuations. If the unexpected happens we’ll be there for you.
  • Emergency and routine dental cover
    The state system doesn’t include dental care, but with us you can cover routine check-ups and fillings as well as any accidental damage to your teeth.
  • Diagnostic tests and prescriptions
    If you need any diagnostic tests, including blood tests or scans we can cover these costs. You can also get the costs of any prescription drugs covered too. So you can concentrate on getting better.
  • Get a second opinion
    If you’re not sure about a diagnosis or treatment plan, you can get an independent second opinion from a world-leading expert.
  • Have a health worry
    If you have any kind of medical question you can call our team of medical professionals any time, day or night.
  • Hospital treatment
    Whether you need to go to hospital for treatment and leave the same day, or you need to stay in for a few days, we can help you find a plan that’ll cover what’s important to you.

Our plans are designed to cover treatment of conditions you develop after you join. For details about what our plans do and don’t cover visit our How it works page.

Get a quote today

Give us a call on +44 (0)1892 596418*.

Individual Health Plan

Find out more about our health plans

Interested in finding out more about how our global health plans can support you and your family? Whether you’re moving abroad, working overseas or travelling regularly, find out more about what’s covered on our plans and follow our four simple steps to choose the cover you need.


Short term cover

Need cover for 3 to 11 months?

If you’re living or working internationally for less than a year, take a look at our short term International Health Plan. It gives you all the benefits of our Standard cover level, but for a shorter time. So whether you’re only away for a few months, still weighing up your options or you want cover while you apply for your local state healthcare system, our short term plan could be ideal.

*Lines are open Monday to Friday, 8am-5pm(UK time).

Calls may recorded and/or monitored for quality assurance, training and as a record of the conversation.