Healthcare in Canada varies from province to province, so knowing what you’re covered for or where to go can be confusing. But with global health insurance from AXA we’re available 24/7 to help you find your way around the healthcare system where you are. So you know your healthcare is covered. Leaving you free to enjoy yourself and your time in Canada.
You have the flexibility to choose where you want treatment – from which hospital to which country.
We can help you to find a hospital in our AXA Select network where we can pay the costs for you. One call to us and we can get everything moving. Or, if you’d prefer to go to a hospital outside our network just let us know, we can talk to the hospital to see if we can pay them directly or we’ll pay you back.
If you’d prefer to go home and be near your family for treatment, that’s ok too. We can pay for any treatment covered on your plan, wherever you are in the world.
No matter which level of cover you choose, you’re covered for ambulance transport, brain and body scans, surgery and if you need to stay in hospital.
And if the worst happens and you’re in an accident or need emergency treatment, your plan covers that too. It can be very expensive – especially if you can’t get the treatment you need locally. But don’t worry, our own AXA team will get you to the treatment you need. And we’ll get you back again when you’re up to it.
An evacuation could cost up to €180,000¹ and we’ll cover these costs in full. It won’t be taken out of your overall benefit allowance.
¹Figures for emergency evacuations sourced from AXA Assistance 2017.
Our global health plan means you’re insured in any country you go to. Whether you’re visiting friends or family, travelling, on holiday or working, you can take your plan with you. All you need to do is choose which area of cover you’d like - anywhere in the world or everywhere except the USA. Then you have the flexibility to go anywhere in your area and know your health is covered. You don’t even need to tell us if you’re in another country. You only need to let us know if you move house. So you can continue your adventure wherever it takes you.
If you want to check something is covered, make a claim or have any other questions about your plan, our friendly customer service team are here to help. You can get in touch with us 24/7 on the phone or online, whichever you prefer.
We can even talk to your hospital or clinic, sort the paperwork, and make sure everything is moving along just as it should. We know your local healthcare system, and we’ll make it work for you.
Our plans are designed to cover treatment of conditions you develop after you join. For details about what our plans do and don’t cover visit our How it works page.
If you’re living or working internationally for less than a year, take a look at our short term International Health Plan. It gives you all the benefits of our Standard cover level, but for a shorter time. So whether you’re only away for a few months, still weighing up your options or you want cover while you apply for your local state healthcare system, our short term plan could be ideal.
Need to talk to a doctor but don’t speak the local language? Or just struggling to find time for that appointment in your busy schedule? When you live or work abroad, accessing healthcare isn’t always easy. But with our new online doctor service, now available as part of our international health plans, you can speak to an experienced, internationally qualified doctor - at a time and place that suits you.
*Lines are open Monday to Friday, 8am-6pm(GMT time).
Calls may recorded and/or monitored for quality assurance, training and as a record of the conversation.