Canada has long been a popular destination for expats. Indeed, there’s believed to be as many as 650,000 expats in Canada just from the UK alone.1 It’s also highly accessible for digital nomads, as they can live and work in Canada for up to six months just with visitor status.2
But with Canada’s public healthcare system under pressure, ensuring you have the right medical cover in place is vital. This guide tells you all you need to know about health insurance in Canada.
Canada has a two-tier health system, with both public and private care facilities, and there’s a clear difference between which types of care are covered by the public system and which are catered for privately.
Public healthcare in Canada is funded by the Canadian government under the Medicare system. It covers the core elements of healthcare across all of Canada’s 13 provinces, such as general practitioner (GP) appointments, accident and emergency care, stays in hospital, and some non-emergency procedures. These are free at the point of use, although there are some extra costs, including for prescriptions.
Any care and services that are not covered by the public system are picked up by private care facilities instead, including visits to private specialists, alternative medicine, dental care, mental health service and physiotherapy. Private facilities will also offer many of the core services that are available publicly, with the advantage of better care and faster access in exchange for a higher cost.
The quality of the public healthcare system in Canada is generally very good, but there’s a long-standing problem with meeting public demand for hospital and emergency care. Since 1976, the number of hospital beds per head of population in Canada has dropped by 63%3, which has caused serious cases of overcrowding at a number of hospitals across the country. There have also been similar reports of a lack of resources to meet demand in Canada’s ambulance services.4
Indeed, the waiting times for public healthcare services in Canada have reached such lengths that in 2023, the average emergency room waiting time in Ontario was 22 hours - almost treble the target of eight hours. Many of these citizens are turning to private healthcare so that their needs are met, and nearly three-quarters of Canadian citizens now have at least some sort of supplementary health insurance cover in place.6
For people registered with Medicare, public healthcare services are free, as funding is covered by general taxation. Some temporary residents, like foreign workers and students that are in the country for at least six months, may be able to secure the same care by applying for local health insurance coverage.
Other non-citizens, such as visitors and tourists, on the other hand, will need to have private health insurance in place.
As for private healthcare specifically, many Canadians receive private healthcare from their employer as a benefit, which can mean significant savings. Of course, the costs of different policies will vary substantially, depending on your age and medical conditions, the level of cover you require, and the insurer’s pricing.
If you’re intending to live in Canada in the long-term, then you’ll need to gain permanent residency status, or be in the process of applying for citizenship, in order to qualify for Medicare. Even in this case, you’ll normally only be eligible once you’ve been in Canada for three months.
If this doesn’t apply to you (e.g. you’re a digital nomad on a visitor visa), then you’ll have to pay for any public healthcare services you use, which can end up getting very expensive. A good-quality healthcare insurance policy should be able to help you here, but taking out comprehensive international health insurance will cover you for most eventualities and allow you to access private healthcare facilities, too.
What kind of documentation do I need to access healthcare in Canada?
To access the healthcare system in Canada, you’ll need essential documents to hand such as your proof of residency, visa/immigration status, and identity documents like your passport. With these, you can apply to the health authorities in whichever province you’re living in and once you’ve been approved, you’ll receive a provincial health card which is essential for accessing public healthcare services.
It’s important to note that you won’t be covered by the public system until you receive your card, which means it’s a good idea to take out private health insurance in the interim.
The public healthcare system doesn’t cover absolutely everything that you might need treatment or care for, which means there’s always a chance you’ll need at least some private cover. If you don’t qualify for Medicare, then having comprehensive international health insurance is a must.
But even if you intend to stay in Canada long-term and apply for residency and/or citizenship, and therefore qualify for Medicare, you still face the risk of long waiting times for appointments and treatments in Canada’s public healthcare facilities. Instead, private medical insurance gives you the peace of mind of fast, easy access to quality care, as and when you need it.
What are the benefits of private health insurance in Canada?
By taking out private medical insurance in Canada, you’re not just safeguarding your physical wellbeing – you’re making a worthwhile investment in your mental and financial health, too:
Would I need dental insurance in Canada?
Canada has recently introduced the Canadian Dental Care Plan (CDCP), which is where all Canadian citizens other than high earners are eligible for a certain level of publicly-funded dental care.7 This includes services such as diagnostic examinations, restorative treatments, preventive care and other facilities. Residents will have all or some of the costs covered by the state, depending on their income.
If you’re in Canada without citizenship, then you won’t be eligible for this scheme, which means you’ll need to cover your dental care privately. This can get very expensive very quickly, so including dental cover in your international health insurance is recommended if you plan on living and/or working in Canada for any length of time.
Canada has 911 as its main emergency number, which covers all of the key emergency services. However, there is also a special number for mental health emergencies, which is 211.
A stay in Canada of 12 months or longer needs a long-term approach to healthcare cover, and taking out annual private healthcare cover means you have one less thing to worry about. Our cover gives you the peace of mind that you’ll be in the best of hands, whether you need access to routine or emergency healthcare.
If you’ll be working in Canada for a fixed period of time, then our short-term cover options are ideal. We’ll cover you between 3 and 12 months at exactly the same level as our Foundation or Standard health insurance plans.
Wherever your travels take you, Virtual Doctor is always by your side. So even if you're in Canada or working abroad elsewhere, you’ll have peace of mind that a qualified doctor is just a few clicks away.8
Have your Mind Health sessions wherever you feel safe and comfortable. Whether that’s from a cosy spot in your home or on a walk around your favourite park, you can talk to your therapist in a space that feels right for you.9
No matter where you are, world-class medical expertise should always be within reach. That’s where the Second Medical Opinion service steps in. Without leaving your home, your case will reach the right specialist for your condition, even if there are continents between you.10
All our plans include emergency cover. From overnight stays in hospital to ambulance transport, we’re here when the unexpected happens.
You're never alone in an emergency with our evacuation and repatriation. If the necessary care isn’t available where you are, we’ll get you to where it is and back again.
We have expat health insurance to suit your medical needs and circumstances, whatever your industry and job role in Canada.
Whether you need to top-up local health cover or just want access to the best medical treatment available, our long and short-term health cover is flexibly designed to meet your and your family’s health and wellbeing needs.
Canada is known for having a good quality of living, which can make it attractive for retirees. But it’s still important to have the right international health insurance cover in place for prescriptions, annual health checks and more.
Exploring visa-free remote work in Canada? Our digital nomad insurance gives you access to healthcare whenever you need it, from emergency care to hospital stays, we’ve got you covered.
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The information in this article is correct at the time of publishing
Local insights have been checked by Oban International’s LIME (Local In-Market Expert) network’ - https://obaninternational.com/lime-network/
1https://britishexpatguide.co.uk/guides/moving-to-canada-from-uk/
3https://data.worldbank.org/indicator/SH.MED.BEDS.ZS?locations=CA
4https://macleans.ca/society/canadian-paramedics-are-in-crisis/
5https://macleans.ca/society/health/canada-er-wait-times/
6https://madeinca.ca/health-insurance-coverage-statistics-canada/
7https://canadiangovernmentdentalplan.ca/
8The Virtual Doctor service is provided by Teladoc Health and is part of the Virtual Care from AXA offering. Telephone appointments can be booked 24/7, 365. Callbacks are typically within 24 hours. Operating hours vary according to region. For availability in your local market and further information on the Virtual Doctor service, please click here.
9The Mind Health service is provided by Teladoc Health and is part of the Virtual Care from AXA offering. The service provides up to six sessions with a psychologist per non-emergency mind health concern, per year. For further information about the Mind Health service, including consultation availability, please click here.
10The Second Medical Opinion service is provided by Teladoc Health and is part of the Virtual Care from AXA offering. For further information about the Second Medical Opinion service, please click here.
1181.9% of eligible claims submitted online between Jan 24 - Dec 24, were paid within two days.