Poland has become much more popular and accessible to expats in recent years. EU membership, easy citizenship for people with Polish ancestry and a low cost of living make it an attractive destination for retirees, professionals and digital nomads alike.
This guide tells you all you need to know about the healthcare system in Poland, and the best way to approach Polish health insurance as an expat.
According to CEO World’s Health Care Index, Poland has an average healthcare system, ranking 59th out of 110 countries listed.1
The National Health Fund (NFZ) delivers health services and treatments to the public, which are free at the point of use. It’s financed by salary contributions by the Polish workforce: all employees are required to contribute 9% of their earnings to the authorities as funding for the NFZ.2
Alongside the public system, private healthcare in Poland is widely available and is of very high quality. This can be accessed in several ways:
Although the NFZ is free and is of reasonable quality, it’s often held back by long waiting times and limited availability of specialists. This leads many citizens and expats alike to turn to the private healthcare system instead. But, as accessing private healthcare in Poland can become very expensive, very quickly, expat health insurance in Poland is often used for short-term or a long-term stays.
The Public healthcare system in Poland is often considered to be overburdened with long waiting times. Its preventative care is struggling, which is crucial for maintaining a healthy society.
People who have had to wait months to receive treatment in the public system are often seen within weeks or even days when they go private. Along with shorter waiting times, private clinics also provide better organisation, more comfort and more personalised patient interaction.
Even though private healthcare in Poland can be expensive, many Polish residents choose to go private when the public system doesn’t meet their expectations. This is especially the case when consultations are short and don’t go into the required depth3; or when they can’t access the specialists and/or diagnostic tests they need.
Availability of pharmacies in Poland is generally very good, with some in the bigger cities open 24 hours a day, meaning easy access to over-the-counter and prescription medication as and when required.
Thanks to the National Health Fund, public healthcare in Poland is free for all eligible patients, including employed expats.
Private healthcare subscription plans vary between different providers and depending on the level of cover taken out. Using private facilities on a pay--as-you-go basis can get expensive when compared to the cost of a subscription. For example, GP appointments normally cost around 100 zloty (approx. £20; $25; €25), and routine surgeries can cost anywhere up to 5000 zloty (approx. £1000; $1250; €1200).3
Short-term visitors from European Union countries will be able to use their European Health Insurance Card (EHIC) to access public healthcare facilities, and British citizens can use their Global Health Insurance Card (GHIC) in the same way. But the provisions of the EHIC and GHIC don’t cover all the healthcare needs and requirements of a long-term resident.
Non-Polish citizens with legal residency and a valid employment contract in Poland can gain the same access to public healthcare as a Polish citizen, as long as they make the same health insurance contributions from their salary. Applications to gain access to public healthcare can be made at NFZ branches or provincial offices across Poland.
Anyone who has moved to Poland to retire or is working in Poland under the employment of a foreign business, such as a digital nomad, may not be able to access the public healthcare system. If you’re in this situation, then it’s possible to make voluntary contributions to the NFZ fund for access, but this can cost up to 700 zloty per month (approx. £140; $175; €170)[3]. It may be more cost-effective to use the private healthcare network instead, whether that be through a monthly subscription plan, on a pay- as-you-go basis, or through international private medical cover.
If you aren’t covered by NFZ, then you’ll need private medical cover to get a visa or a residence permit. Polish law states that any non-residents that don’t qualify for public healthcare – and who haven’t made voluntary contributions to pay for it – are required to have a minimum of €30,000 of emergency health insurance coverage in place.
But even if you qualify for public healthcare, having the option of accessing private providers can make a real difference to your speed and quality of the care. This is especially the case if you have long-standing health conditions that require regular treatment, and you don’t want to be held back by long waiting times.4
Would I need dental insurance in Poland?
Poland is a popular choice for dental tourists from across Europe and beyond, thanks to a good level of care and prices that are much lower than in the UK or other western European countries. For example, a routine clean and check-up appointment will normally cost around 150 zloty (approx. £30; $40; €35).5
Dental care within the public healthcare system and the National Health Fund is limited, so it’s common for people to choose private dental services instead. This means you’ll have to pay for appointments and procedures out of your own pocket – unless you have a good-quality private healthcare or an international travel insurance plan in place.
What are the benefits of private health insurance in Poland?
Taking out private health insurance in Poland can be extremely beneficial for expats, and can stretch far beyond direct health and wellbeing:
Poland has three individual phone numbers for each of their emergency services. You should call 999 if you require an ambulance, 998 if you need the fire department, and 997 to call the police. You can also use the EU-wide emergency number 112 as an alternative.
Response times to emergency calls can be slow, especially in rural areas, so you should take this into account in case of a medical emergency.6 In some cases, it may be faster to make your own transport arrangements to get yourself or your loved ones to a medical facility. Polish GPs are also required by law to treat patients at home if they don’t live near a hospital with emergency facilities.
There’s a lot to consider when moving to Poland. But with our annual healthcare plans, you’ll have one less thing to worry about. We’ll help you settle into your new life in Poland with the peace of mind that comes from knowing you’ve always got somewhere to turn for help with your health.
If you’re working abroad for a fixed period, then our short term cover options are ideal. We’ll cover you between 3 and 12 months at exactly the same level as our Foundation or Standard health insurance plans.
Get expert advice and help in a language you can understand, with our Virtual Doctor service Whether you’re at home or on the move, you can book a callback with a qualified doctor for the medical advice and treatment you need.7
Moving to a new country can challenging, even for experienced travellers. Our Mind Health service can help, with access to a qualified psychologist via phone or video call, for up to six talking sessions.8
If you aren’t sure about a diagnosis or treatment plan locally, you can get another view from our Second Medical Opinion service. With the support of a dedicated doctor, you’ll receive an independent review from a global specialist to help you make an informed decision about your next steps.9
Healthcare bills can add unnecessary stress to an already difficult situation. Provided we have all the right information, over 80% of all eligible claims are reimbursed within 48 hours.10
All our plans include emergency cover as standard. From overnight stays in hospital to ambulance transport, we’re here when the unexpected happens.
You’re never alone in an emergency with our evacuation and repatriation service. If the necessary care isn’t available where you are, we’ll get you to where it is and back again.
We have expat health insurance to suit your medical needs and circumstances, whatever the type of work you’ll be doing in Poland and for as long as you intend to stay.
If you’re intending to retire in Poland for a cheaper way of life, taking out international health insurance can help reduce the costs of prescriptions, annual health checks and more.
Poland is popular with remote workers thanks to 12 month visas that carry minimal restrictions or tax implications. Digital nomad insurance, gives you access to healthcare whenever you need it, from emergency care to hospital stays.
If you’re moving to Poland with your family, then you’ll need to make sure that they’re covered for health issues, too. Our long and short term health cover, is flexibly designed to meet your and your family’s health and wellbeing needs.
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The information in this article is correct at the time of publishing
Local insights have been checked by Oban International’s LIME (Local In-Market Expert) network’ - https://obaninternational.com/lime-network/
1 https://ceoworld.biz/2024/04/02/countries-with-the-best-health-care-systems-2024/
2 https://www.cloudpay.com/payroll-guide/poland-payroll-and-benefits-guide/
3 https://englishwizards.org/guides/guideline-to-healthcare-in-poland/
4 The average waiting time to see a guaranteed health care service in Poland is 4.2 months as of November 2024 -https://www.statista.com/statistics/1367528/poland-waiting-time-for-health-care-
5 https://www.expatfocus.com/poland/guide/poland-dentists-and-dental-treatment
6 https://www.expatarrivals.com/europe/poland/healthcare-poland
7 Appointments are subject to availability. You can request an appointment 24/7/365. Callbacks are typically within 24 hours. You do not need to pay or claim for a consultation, but you will be charged for the cost of the initial phone call when using the callback service. You won't be charged if you request a callback using the app or online portal. Video appointments in English, Spanish and Mandarin are available between 08:00 and 00:00 UK time, Monday to Friday. Video appointments in German are available between 08:00 and 20:00 CET, Monday to Friday. In Singapore, all appointments are conducted only via video and in English, between 10:00 and 19:00 Singapore Standard Time 7 days a week. These services are provided by an independent third party, Teladoc Health.
8 Mind Health psychologist appointments are available in English and Spanish between Monday and Friday, 09.00 - 17.30 (UK time). If you are calling from the UAE, appointments are available between Saturday to Thursday, 09.00 – 20.00, and Friday 09.00 – 16.00 (UAE time). The service, provided in partnership with Teladoc Health, provides access to six sessions with a psychologist, per mind health concern, per policy year. The Mind Health service is part of our Virtual Care from AXA service.
9Our Second Medical Opinion service is provided in partnership with Teladoc Health.
1082.1% of eligible claims submitted online between January 2024 and July 2024 were paid within two days.