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Health insurance in Bulgaria for foreign expats

Bulgaria joined the European Union in 2007, and since then  has emerged as a popular destination for expats to live and work in. The ability for EU citizens to move to Bulgaria freely, combined with relatively low living costs, mean that digital nomads in particular can  enjoy excellent quality of life by relocating there.

However, Bulgaria does have some healthcare challenges. While public healthcare is generally good, the quality of service and facilities can sometimes be lacking  . Expats moving into Bulgaria are normally better off taking out private healthcare in Bulgaria, on top of the public care provision.

This guide explores all the key facts about health insurance in Bulgaria, and how public and private cover can combine to make sure you get all the care you need.

The Complete Guide to Bulgarian Healthcare

Bulgaria’s healthcare system is gradually improving after a long period of underinvestment, which means that many hospitals are overcrowded and in need of refurbishment. 

From  an expertise point of view, Bulgaria’s best doctors and clinicians  meet very high standards , but tend to be spread thinly across different places . A typical ward may have only two or three experienced doctors, who are supplemented by trainees or recent graduates without specialist expertise.

Bulgaria, like many countries, operates a mandatory health insurance based public healthcare system. That means everyone is required to make contributions into the National Health Insurance fund  to receive care and treatment at hospitals and doctors’ surgeries around the country.

The money that the Ministry of Health collects from those public health insurance payments   is then  given to the public hospitals, which are run individually and give management autonomy and flexibility to respond promptly patient needs. 

While the quality and quantity of care facilities can be good in major cities like Sofia and Plovdiv, they can drop off considerably in more rural areas.

What’s covered by the Bulgarian public healthcare system?

The public healthcare system in Bulgaria covers a wide range of treatments and care services, including:

  • Primary and specialist outpatient care
  • Inpatient hospital treatment
  • Diagnostic tests
  • Gynaecological care
  • Basic dental care
  • Vaccinations
  • Emergency care and ambulance transport

Yes. If you’re a citizen of the European Union or the European Economic Area, then you can use your European Health Insurance Card (EHIC) to access public healthcare in Bulgaria. Similarly, UK residents can use their Global Health Insurance Card (GHIC) in the same way.

These provisions last until such time as you become a formal resident of Bulgaria, at which point you’ll access care through Bulgaria’s compulsory health insurance scheme like the rest of the population.

If you want to be able to access private healthcare in Bulgaria before you become a resident, then you will need to have an international health insurance policy in place.

Only in the event of an emergency urgent care in Bulgaria is provided free of charge. 

Like many countries, Bulgaria operates through a state health insurance system, administered by the National Health Insurance Fund. All employees in Bulgaria must pay into this system every month at a rate of 8% of gross salary.1 However, employers cover 4.8% of this, meaning employees only pay in 3.2% from their own wages. 

On top of this, people accessing non-emergency medical services also have to pay a small supplementary fee.1 For example, a GP visit costs 2.90 Bulgarian leva (approx. £1.25, $1.60), while a hospital stay costs 5.80 leva (approx. £2.50, $3.20) per day for the first ten days. Prescribed medicine also attracts an additional fee, variable according to the type of medication involved. 

The cost of private health insurance in Bulgaria varies substantially, depending on the scale of the cover involved. The types of   care you need, how long you intend to stay in the country, the quality of the care provided and whether you need cover for other countries at the same time will all have an influence.

There are many health insurance agents that operate in Bulgaria that can find you a policy, although this will come with an additional fee; it’s therefore best to look for and take out an international health insurance. 

Don’t forget, that  the cost of the private cover will come on top of the employee contribution of 3.2% of gross salary into the public healthcare fund1.

Do I need private healthcare in Bulgaria and how do I use it?

It’s strongly recommended to take out private health insurance cover if you intend to live and work in Bulgaria for any length of time. 

Private cover is popular among expats and digital nomads as it improves the quality, scope and availability of the care that they can access. Many workers in Bulgaria can negotiate private health insurance from their employer as part of their overall earnings package, but it’s also common for individuals and families to take private cover out themselves, too.

What are the benefits of private health insurance in Bulgaria?

Taking out private health insurance in Bulgaria improves the level of healthcare you can receive on several different fronts, including:

  • Better quality facilities: private hospitals and surgeries tend to have a much  better quality of facilities, in particular avoiding the crowded and stressful nature of some waiting rooms at public healthcare locations .
  • Wider clinician choice: private cover gives you the ability to choose from a much  wider and more experienced range of doctors and clinicians, giving you more autonomy about the care you want to receive.
  • Shorter waiting times: tends to be much faster waiting times in private facilities than when being admitted to a public hospital  .
  • More comfort and privacy: there are some private rooms available in public hospitals,  but these are not subsidised by the government and come with a significant extra cost. In private hospitals, however, comfortable private rooms are common and can be covered   by your insurance policy
  • Prescription cover: many private insurance policies cover the cost of prescription medication you require, which can represent a substantial saving if you are likely to require repeat prescriptions    

Would I need dental insurance in Bulgaria?

Basic dental work is covered within the public health insurance provisions of Bulgaria and is paid for by the contributions you and your employer make into the National Health Insurance Fund.  However, demand for these dental services are  high, and waiting times for appointments can be long.

Having additional dental cover within your Bulgarian health insurance can be particularly helpful  when specialist or emergency dental work is needed.

The emergency phone number for calling an ambulance in Bulgaria is 150. It’s important to remember that the use of public ambulance services is only free if urgent care is needed you may be required to pay if your condition isn’t considered serious enough. 

Ambulance cover can be better in some areas than others,  so you may find that in some cases, it’s easier and cheaper to make your own way to hospital.  There are also some private hospitals that operate their own ambulance services, which you may be able to access if you have private healthcare cover in place.

An alternative emergency contact option - one more likely to speak your language - is the EU-wide emergency line on 112.

Benefits of private health insurance in Bulgaria with AXA Global Healthcare

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Virtual Doctor service

Our Virtual Doctor service connects you with a qualified doctor from anywhere in the world - ideal for places like Bulgaria where access to English-speaking staff isn’t guaranteed.2

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Mind Health service

Our Mind Health service is designed to help you when times get tough, by connecting you with a qualified psychologist through a telephone or video appointment.3

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Second Medical Opinion service

If you feel unsure about a diagnosis or treatment plan, or just want to get some alternative options, our Second Medical Opinion service is supported by 50,000 experts in a range of different specialisms.4

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Claims and reimbursement

we think compensation should be simple. Provided we have all the right information, over 80% of all eligible claims are reimbursed within 48 hours . Not only that, if we have pre-approved your claim, we’ll settle the bill with your chosen medical provider directly.5

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Emergency cover

we can ensure you get all the urgent care you need while you’re in Bulgaria, from overnight hospital stays to ambulance transport, through our comprehensive plans that offer full emergency cover as standard.

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Evacuation and repatriation

wherever you find yourself in Bulgaria, there’s no need to worry about what might happen in an emergency. If in an emergency, you can’t get the treatment you need locally, we’ll arrange evacuation and repatriation to get you where you can.

Private health cover options for Bulgaria

Annual Cover

Planning to stick around for the long-term?

There are many things to consider when moving to Bulgaria for the long term , but with our annual healthcare plan you’ll have one less thing to worry about. We’ll help you settle into your new life with the peace of mind that comes from knowing you’ve always got somewhere to turn for help with your health.


Short term cover

Working a fixed term in Bulgaria?

Whether you’re travelling the world or just heading to Bulgaria for a few months, consider using our short term  cover. We can insure you for under 12 months with the same level of cover as our Foundation and Standard international insurance plan - the only difference being the length of the plan.

Is medical insurance in Bulgaria right for you?

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Professionals

Whatever the type of work you’re moving to Bulgaria for, our expat health insurance covers all your specific healthcare needs with private providers in the country, and can be tailored to your preferences and requirements.

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Retirees

If you’re planning to retire in Bulgaria, taking out international health insurance can give you the confidence that you’ll always be able to get the care you need.

Digital Nomads

Digital Nomad

If you’re intending to move around, and won’t be in Bulgaria for a long time, then it may be a lot of hassle setting up public and private healthcare plans there. We offer digital nomad insurance, which gives you access to healthcare wherever you are and whenever you need it, from emergency care to hospital stays and everything in between.

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Families

If you’re bringing your family to Bulgaria with you, then uncertainty around medical care for your loved ones - or long spells in busy waiting rooms - is best avoided. Discover our long and short term international health plans, which can cover you and your family’s general health as well as emergencies.

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The information in this article is correct at the time of publishing

Local insights have been checked by Oban International’s LIME (Local In-Market Expert) network’ - https://obaninternational.com/lime-network/  

1 Healthcare for UK nationals living in Bulgaria - GOV.UK

2 Appointments are subject to availability.  You can request an appointment 24/7/365. Callbacks are typically within 24 hours. You do not need to pay or claim for a consultation, but you will be charged for the cost of the initial phone call when using the callback service. You won't be charged if you request a callback using the app or online portal. Video appointments in English, Spanish and Mandarin are available between 08:00 and 00:00 UK time, Monday to Friday. Video appointments in German are available between 08:00 and 20:00 CET, Monday to Friday. In Singapore, all appointments are conducted only via video and in English, between 10:00 and 19:00 Singapore Standard Time 7 days a week. These services are provided by an independent third party, Teladoc Health.

3 Mind Health psychologist appointments are available in English and Spanish between Monday and Friday, 09.00 - 17.30 (UK time). If you are calling from the UAE, appointments are available between Saturday to Thursday, 09.00 – 20.00, and Friday 09.00 – 16.00 (UAE time). The service, provided in partnership with Teladoc Health, provides access to six sessions with a psychologist, per mind health concern, per policy year. The Mind Health service is part of our Virtual Care from AXA service.

4 Our Second Medical Opinion service is provided in partnership with Teladoc Health.

5 82.% of eligible claims submitted online between January 2024 and July 2024 were paid within two days.