We want your clients to know we're there for them whenever - not just when they need to make a claim. That's why there's a range of services they can access for help and support, at no additional cost, whatever their healthcare needs.
We want your clients to know we're there for them whenever - not just when they need to make a claim. That's why there's a range of services they can access for help and support, at no additional cost, whatever their healthcare needs.
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Designed with members in mind, More of What Matters is a guide to the additional resources we provide for customers, wherever they are in the world. Inside the booklet you'll find information on:
Download a digital copy of More of What Matters to share with your clients today.
Please note, this communication is intended for intermediary use only.
Product and value proposition
We regularly review our policies to make sure they meet the needs of our customers. From the 1st October 2021, there’ll be some enhancements to our plans, and changes to our handbooks that make it easier for customers to see what is and isn’t covered.
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To help your clients find even more value in their plans, we're rolling out a series of helpful emails to help them make the most of their cover.
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We know speaking to a doctor in your own language can be a real source of comfort when you're ill. So, we're very pleased to announce your clients can now have a consultation with a doctor who speaks Greek, through our Virtual Doctor service.
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We’re constantly evaluating our proposition to ensure we’re providing your clients with the best possible customer experience with great value for money.
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Part of our core strategy at AXA - Global Healthcare is to always create propositions that support both you and your clients, in the most effective and innovative ways we can.
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From the 1st April 2021, AXA - Global Healthcare are offering customers in Hong Kong two additional services to support them even further: Virtual Doctor and Mind Health.
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Digital membership cards are available to download now, so customers can keep us conveniently close by, wherever they may be.
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We’re working on a series of emails that’ll help your SME clients’ employees to get the most of their health plan.
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We're proud to announce our Dedicated Care team's new case management service: maternity case management.
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Each year, we review the products we sell to make sure we're meeting the ever-changing needs of globally mobile citizens, adding value to global health plans for both new and existing customers.
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All aspects of your SME clients’ employee healthcare plans can now be accessed in one place with their new online hub.
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If your clients have one of our International Travel Plans, they’ll need to know about the adjustments we’re making to what is and isn’t covered by their plan.
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