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We go beyond health insurance to offer your clients that little bit extra. Here you’ll find market-specific findings, post-event highlights, insight for expats and health-related webinars. 

Highlights from our 2023 intermediary conference

In November 2023, we got together with some of our intermediary partners for an afternoon of insightful sessions. Joined by expert speakers from across the business, we shared what’s been going on in the AXA – Global Healthcare world over the last 12 months.  

If you couldn’t join us on the day, or you’d just like a recap of the day’s sessions, here’s where you’ll find all the information on-demand.  

Key takeaways from the day: 

• We looked back at our achievements in 2023 and the growth we've made together in the global market.

• Managing Director, Andy Edwards and our CEO, Xavier Lestrade provided an overview of our vision, strategic initiatives and AXA's global health agenda.

• With one of our key partners, Baringa, we shared our approach to meeting the Financial Conduct Authority's Consumer Duty deadline in July 2023.

• We proudly unveiled an exciting new development and partnership in the UAE.

• We discussed the impact of artificial intelligence (AI) on the IMPI market as well as its current and future role within AXA - Global Healthcare.

Watch the highlights

Ready to catch up?

All the sessions from our 2023 conference are available on-demand, so you can watch them whenever you like. Choose from the video recordings below to get going. 

Harriet Herman and Sam Casey (Baringa)

Head of Business Change, Harriet Herman and Sam Casey from Baringa shared the exceptional work that went in to meeting the FCA’s Consumer Duty deadline in July 2023. They also detailed the new processes and practices we’ve put in place to ensure we continue to deliver good outcomes for all our customers. 

Duration: 13:57 minutes
Recorded November 2023.

Our Consumer Duty journey

Karim Idilby

Our Managing Director for the Middle East and Africa Region, Karim Idilby shared some exciting news about a new development and partnership in the UAE.  

Duration: 4:16 minutes
Recorded November 2023.

Hear about our plans in the UAE

David Withnell & Aoife Whitford

Together, our Chief Risk Officer, David Withnell and Compliance Business Partner, Aoife Whitford delivered an interactive session about the impact of AI. How will it play out in the IPMI market and how do we plan to use it at AXA – Global Healthcare?

Duration: 10:54 minutes
Recorded November 2023.

AXA's stance on artificial intelligence

What did our intermediaries say?

"I had the pleasure to attend the [AXA-Global Healthcare] conference. It was a day of sharp presentations, supercharged with innovative plans and development in the IPMI space which will be well received by expatriates. Great to see a provider really committed to excellence, client journey and embracing values." 

An intermediary guest via LinkedIn, Nov 23.

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Service excellence

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Recorded September 2020.

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