You’ve got their back. We’ve got yours.

Expert support for intermediaries working in global health insurance

In an ever more complicated industry, we’re set up to help you deliver global solutions that are simple for you to explain and excellent value for your clients. So if you’d like a hand making sure your clients’ plans meet their healthcare requirements, someone to quickly check cover for a specific condition, or more options to help you balance your client’s budget with their needs, our experienced team will be there to help. 

We work hard to make your life easier and to help you build secure relationships that last. We listen carefully, we work fast, and we’ll get back to you when we promise. Whatever the question, whatever the requirement, we’ll be with you all the way.

At your side worldwide

We’re AXA’s global healthcare specialists – part of one of the world’s leading and largest insurance brands. We have the local knowledge and the global might to support you, whenever and wherever you need us. 

Why work with AXA? 

  • Because we know your time is precious: so our dedicated intermediary team is available to back you up with the latest industry insight, support you with your sales, and give you the information you need, when you need it. 
  • Because sometimes size matters: bigger isn’t always better, but when you’re looking for a global partner, it’s good to know AXA already supports people in over 190 countries. We also blend our worldwide expertise with a human touch and seamless service: we get to know you and your clients; you'll quickly get to know us.
  • Because we’re flexible: we’re set up so that we can partner with local resources – whether those partners are part of the AXA group or not – meaning we can deliver a wider range of tailored solutions. Whatever your client's requirements, we're used to getting the answers you need. Quickly, accurately, and reliably.
  • Because your clients already know our name: as part of one of the world’s largest insurers, you can trust us to have the resources and the knowledge to help you get and stay ahead. And your clients will know our name and our brand – wherever they are in the world.  

We do more for your clients

We offer your clients a lot more than insurance. 

Here are five reasons it’s good to be with a name your clients know and trust:

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1 – Faster access to medical advice from our virtual doctor service – at a time or place to suit. This service is available on most of the plans we offer, either built-in or as part of our out-patient option.  It’s also available to include on bespoke plans for larger groups.

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2 – A second opinion from independent medical experts – for extra reassurance about any diagnosis or treatment.

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3 – A health information telephone helpline – with friendly nurses and counsellors ready to answer any medical question 24/7, and midwives and pharmacists available at set times. 

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4 – Extra support for cancer diagnoses – if your client is diagnosed with cancer, they’ll have a dedicated case manager to oversee their case and help them access the care they need.

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5 – Experienced personal support 24/7 – our caring and friendly multilingual team take good care of any claims – but they do much more besides. They can help with navigating local healthcare systems and finding care providers, and sorting and sending paperwork.

Become one of our intermediaries

Get in touch today to join our intermediary network and unlock access to international health insurance from a truly global, award-winning insurer.

Email us

Reasons to choose AXA:

1.1m

medical providers where we can directly settle worldwide, and in locations you’d expect

10 yrs

running, AXA's been #1 global insurance brand

200k+

members' healthcare needs supported, globally

190

countries, where we support people worldwide

55 yrs

of cross-border health insurance

€12.4bn

healthcare premiums across the AXA group (2017)

More information

Switching a client

Switching to us is smooth, seamless and fast. We can usually continue your clients’ cover without a break, carry over their underwriting terms and oversee the whole process from start to finish.

Your global news briefing

We sift, sort and select all the latest news for global intermediaries, including updates on regulation changes, key market news, and product updates. And we’ll email you our Global Brief regularly through the year.

Campaign resources

You can learn from AXA’s global healthcare experts at a time that suits you. Access our webinar series on demand, and discover useful assets and tools from our most recent campaigns. 

Your toolkit

Visit the toolkit to find our latest sales brochures, handbooks, insurance product information documents, application and claims support forms, as well as useful tools for you to help clients with renewals or queries. 

Why not become one of our intermediaries?

Get in touch today to find out how you can offer your clients the peace of mind that comes with international health insurance from a truly global, award-winning insurer.

Get in touch

Our dedicated intermediary support teams will be happy to help you with queries, information, or a detailed quote.

For new business enquiries:
Call +44 (0) 1892 556 796* or email brokerdirect.health@axa.com

For retention enquiries: 
Call +44 (0) 1892 708 129* or email brokerdirect.health@axa.com

For large corporate enquiries: 
Email: globalbusinessdevelopment@axa.com

*Lines are open 8am - 5pm (UK time) Monday to Friday. Calls may be recorded for training, monitoring and as a record of our conversation.


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