A happy asian girl running on field outdoors

International health insurance for expat families in Thailand

In summary

  • Thailand offers both public and private healthcare options. While both are available, expat families are advised to consider private insurance for access to higher-quality medical care.9

  • Private healthcare in Thailand is one of the best in the world7 and is a popular choice for medical tourism due to its affordability and high standards of treatment.2

  • If you’re an employee working for a Thai company, you’ll contribute to the Social Security Scheme. You’ll then be assigned a government hospital. However, this benefit doesn’t extend to family members.1

  • Expat children can access public healthcare if their parents pay upfront, but this might involve higher costs, longer wait times and potential language barriers.4

  • Private health insurance is a popular choice for expat families moving to Thailand as they can access high-quality healthcare when they need to, regardless of visa or work requirements.2

What’s the healthcare system like in Thailand?

Thailand offers public and private healthcare that’s available to expat families across the country.

If you’re working in Thailand for a Thai-based country, then you’ll pay 5% of your salary to the Social Security Scheme,1 which gives you access to a specific public hospital that you’ll be assigned to. However, family members aren’t generally covered by this scheme.

Private health insurance for expat families is a more popular choice as this gives you and your family access to a higher standard of care.2

With global health insurance, you can access private healthcare worldwide, which comes with minimal wait times, high-end private facilities and English-speaking services.2

The healthcare guide for expat families in Thailand

Thailand has both government and private hospitals. While government hospitals come with a charge for foreigners, it’s usually significantly cheaper compared to other countries.3

The standard of healthcare in Thailand’s government hospitals is often very high as Thai doctors are well trained. Many are specialists in areas including fertility, oncology and cardiology, and they often practise in both public and private hospitals.2

The level of treatment you can receive is of high-quality thanks to the high level of medical expertise within the country.2

However, with the public healthcare system you may experience longer wait times, more crowded facilities and restrictions in treatment.2

If you choose to use the private medical system, then you’ll have access to high-end facilities that are usually located in and around the main cities.2 Treatment also comes at a fraction of the cost compared to other countries, making Thailand a popular destination for medical tourism.2

Most private hospitals usually have an international liaison officer who can help you with your insurance policy.4

This depends on which type of visa you have. If you have a Non-Immigrant O-A (retirement) Visa, then you need comprehensive health insurance coverage.5

While it’s not a legal requirement to have health insurance for other visas, many expat families opt for private health insurance to make sure their family is covered.  

Particularly if your family tends to travel often, global health insurance is a popular choice as you and your loved ones are covered worldwide.

No, the UK and Thailand don’t have reciprocal healthcare agreements. This means you can’t use the Global Health Insurance Card in Thailand.4

Thailand has a private and public healthcare system that you and your family can access, depending on your circumstances.

Thailand’s public healthcare system for expat families

To use Thailand’s public healthcare system for free, or at a low cost depending on which services you need, you must be registered to work with a company based in the country. You’ll then pay 5% of your salary through the Social Security Scheme, which funds the country’s public healthcare system.1 

This will give you cover at a medical facility and is where you can access free treatment.2

However, this cover is exclusive to you your family won't be covered for everything through your salary contributions. Only:

Pregnancy care expenses.

  • Childbirth allowance: this is a ฿15,000 payment once your child is born.
  • Maternity leave - paid at 50% of the mother’s annual earnings for 90 days. To be eligible, she must have contributed for at least five months within the 15 months prior to the birth.
  • Child allowance: a monthly payment of ฿600 per child, up to six years of age. Up to three children are eligible and is only given to people who have paid social security contributions for at least one year within the three years before claiming.6

While you and your family could access highly trained specialists that also work in the private system, using the public healthcare system in Thailand can come with long wait times, sub-standard facilities, language barriers and limitations in treatment.2

Thailand’s private healthcare system for expat families

Thailand’s private healthcare system is ranked one of the best in the world.7 Many people travel to the country to access this high standard of care at a fraction of the cost compared to other countries.

Benefits of private medical care in Thailand include:

  • access to specialist care and treatment
  • minimal wait times
  • world-class facilities and equipment
  • high standards of care at a competitive price
  • English-speaking services.4

Expat families in Thailand tend to opt for private health insurance so they can access these services, regardless of their visa or work status.

Particularly, global health insurance gives access to these benefits both in Thailand and worldwide, unlike private health insurance which is generally country specific.

Your global health insurance can include maternity services, depending on which type of cover you choose. When researching, make sure to add maternity care to your cover.

For pre-existing conditions, it’s best to speak with your global health insurance provider.

Yes, expat children can access the healthcare system in Thailand, but they’re generally not eligible for free access, which is available to Thai citizens.4

If you’re a parent that pays into the Social Security Scheme, then your children may be covered, but this comes with restrictions in treatment and which hospitals you can use.2

Due to these restrictions, it’s generally recommended that expat families opt for private health insurance to ensure they can access a high standard of medical care, whenever and wherever they need it.8

You can either opt for private health insurance, which is usually country specific. Or you can choose global health insurance, which covers your family worldwide.2 This is beneficial for expat families who tend to travel frequently.

You also have the option to use the private system without insurance. You’d have to pay upfront, which could become costly, depending on the circumstances.2

Dial 191 for an ambulance.

If you use a private hospital, you should be able to access help when using your health insurance. Many private hospitals in Thailand require a payment guarantee before treatment, so make sure you contact your insurance company as soon as possible.9

This depends on whether you choose the public or private healthcare system. The cost of healthcare can vary from very affordable to extremely expensive — so it depends on which treatment is needed.

Because of this financial risk, it’s generally recommended that you invest in private health insurance to make sure you’re covered for any costs that might arise.8

Private health cover options for expat families in Thailand

Long-term cover

Cover for over 11 months

While there’s a lot to consider when moving to Thailand, our annual plans are designed to give you one less thing to worry about. Ranging from mental health services to 24/7 personalised support, you’ll have the peace of mind that comes from knowing you’ve always got somewhere to turn for help.


Flexible cover

Looking for cover for less than 12 months?

Whether you're travelling the world or working in Bangkok for a few months, consider using our short-term cover. We can insure you for under 12 months with the same level of cover as our Foundation and Standard international insurance plan, just for less time.

Benefits of our international health insurance in Thailand

Icon of ambulance
Ambulance and emergency cover

All our plans include ambulance transport.

Icon of globe
Medical evacuation and repatriation

Included as standard and available 24/7, 365.*

Icon of devices
Virtual Doctor service

Icon of phone and healthcare cross
Mind Health support

Access six sessions of support from a qualified psychologist.

Icon of woman with speech bubbles
Second Medical Opinion service

Get reassurance from another medical expert.

Dollars icon
Claims and reimbursement

We aim to settle your claim within 48 hours.

What’s included in our cover?

Here’s a summary of the benefits included in each of the five cover levels.

What's not included

As with most health insurance, there are some exclusions and limits, no matter which cover level you choose:

  • Our plans are designed to cover the treatment of medical conditions that start after you join. That means the plans don’t cover pre‐existing conditions.
  • The plans only cover for charges for treatment that the hospital or medical practitioner would usually and customarily charge in the country where you have the treatment. 

Our international health insurance plans also don't cover:

  • Treatment outside your area of cover or against medical advice.
  • Treatment for injuries as a result of sports that you receive money for taking part in.
  • Costs for arranging treatment, such as phone calls and travel.

How to get cover with AXA Global Healthcare

Get a quote online

Getting a quote online takes just two minutes. Follow these simple steps to find your tailored cover.

Icon document
Step 1

Tell us the length of cover

Icon of speech bubbles
Step 2

Share some basic information about yourself

Icon of check list
Step 3

Tailor your cover to your needs

Icon of devices
Step 4

Access your online quote

Request a callback

You and your family are unique. And we want to make sure your health cover is tailored to what you need. 

That’s why we encourage you to speak to our team before taking out cover. It’s important that your cover meets your expectations and needs, and that can be made easier by speaking to us.

Once you’ve received your online quote, simply request a callback and we’ll be in touch at a time that suits you.

Still have questions?

If you have any questions or simply want to speak to us before going ahead with your global health insurance plan, feel free to call us on +44 (0)1892 596 418.**

Our team’s ready to answer any questions you have.

All Information in this article was correct at the time of publishing.

10 The Virtual Doctor service is provided by Teladoc Health and is part of the Virtual Care from AXA offering. Telephone appointments can be booked 24/7, 365. Callbacks are typically within 24 hours. Operating hours vary according to region. For availability in your local market and further information on the Virtual Doctor service, please click here.

11 The Mind Health service is provided by Teladoc Health and is part of the Virtual Care from AXA offering. The service provides up to six sessions with a psychologist per non-emergency mind health concerns, per year. For further information about the Mind Health service, including consultation availability, please click here.

12 83.2% of eligible claims submitted online between Jan 25- Dec 25, were paid within two days.

*T&Cs apply for using AXA Global Healthcare's evacuation and repatriation service.

**Lines are open 24 hours a day, seven days a week. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.