Man on phone in office with evening city view

New inboxes, same great support

PUBLISHED: 10 February 2022 | LAST UPDATED: 7 December 2023

Whether you need a new business quote, want to speak to someone about your client's upcoming renewal, or are ready to submit an application form for an SME group - we've got new email addresses for you to use.

With our new email inboxes, you can be sure you're getting in touch with the right people for the support you need - and we'll be able to answer your queries more quickly and efficiently, too.

Start using these new email addresses right away:

For new business

For new business enquiries and quotes, you can now email us on intermediarysales@axa.com.

For existing business

If you need to get in touch about an existing member or policy, the address you need to use is determind by where your client is based:


If you'd prefer to get in touch by phone, you and your clients can still call our teams using the same numbers, and during the same hours as before.

The information in this article is correct at the time of publishing.