Man on phone in office with evening city view

New inboxes, same great support

PUBLISHED: 10 February 2022 | LAST UPDATED: 15 February 2022

Whether you need a new business quote, want to speak to someone about your client's upcoming renewal, or are ready to submit an application form for an SME group - we've got new email addresses for you to use.

With our new email inboxes, you can be sure you're getting in touch with the right people for the support you need - and we'll be able to answer your queries more quickly and efficiently, too.

Start using these new email addresses right away:

For new business

For new business enquiries and quotes, you can now email us on intermediarysales@axa.com.

For exisitng business

If you need to get in touch about an existing member or policy, the address you need to use is determind by where your client is based:


If you'd prefer to get in touch by phone, you and your clients can still call our teams using the same numbers, and during the same hours as before.