Tom Wilkinson, CEO, AXA Global Healthcare

Keeping in touch with friends and family from abroad

26 May 2020

Thomas Wilkinson. CEO.

Written by Thomas Wilkinson

CEO, AXA - Global Healthcare.

Missing friends and family is something we’re becoming all too used to at the moment. For expats though, it can be especially tough. Prior to lockdown, research by AXA – Global Healthcare* found that nearly half (48%) of expats who have felt isolated at some point, miss friends and family. In the current climate, facing lockdown thousands of miles from their support network, they are bound to be presented with a roster of all-new challenges.

Keeping in touch with friends and family is often vital to expat wellbeing, helping to combat feelings of loneliness and isolation. But this year, during Loneliness Awareness Week, it’s more important than ever to keep in contact with loved ones. So, if there’s one thing I would suggest to any expat, it would be to have a conversation with the people you value the most from back home.

We’re lucky to live in a world that’s more connected than ever before. Most of us are becoming a great deal more accustomed to video conferencing for work, but there’s also been a global surge during lockdown in the number of people using video calls to catch up with friends and family, meaning your usual catch-up phone call can feel even more personal. One video conferencing platform has actually revealed that it went from having just 10 million daily users in December to an astonishing 200 million in March. So, whether you’re in China, Australia, England or Brazil, it’s never been easier to keep in touch while you’re abroad.

Another potential upside to our current situation is that it’s requiring us to not only be more personal in the way that we speak to each other, but also more inventive. After all, how many times can you ask someone what they’ve been up to during lockdown and expect a radically different answer?

Try adding a little fun to your catch-up calls to boost your spirits. I’ve heard of families organising quizzes and playing board games over video calls. Why not take it one step further though, and use your expat experience to put an extra spin on it?

Perhaps you could host a baking masterclass, in which you show your friends how to bake the sweet treat of choice in your local area. Or use some photography from your pre-lockdown travels to make vibrant backgrounds for your video calls. Maybe you could even take your family on a virtual tour of some of your favourite global landmarks that you’ve visited. Suddenly, being an expat isn’t a hindrance. It’s a springboard into a range of virtual possibilities.

Whatever you end up talking about though, the important thing is that you’re doing just that – talking. Sometimes, all we need is someone to listen. Having a good support network around you in times like these is vital, even if they can’t be there in person. So, whether you’re on the other side of the world from all of your closest family and friends, or just down the road, make sure to keep talking.