Need treatment in Ukraine or Russia? 
Read our FAQs

Grandfather and granddaughter looking at globe

Your world, our expertise

About AXA’s global healthcare specialists

Who are AXA’s global healthcare specialists?

We’re AXA – Global Healthcare, and we’re experts when it comes to healthcare around the world. We use AXA’s resources around the world to help our members access quality medical care whenever they need it. We do that by matching them up with international health insurance that suits them, and by keeping them supported before, during and after treatment.

We help our members to live life to the fullest, knowing we’ll be here to help if they need us.

Watch video

Andy Edwards (CCO) on phone.

What international health insurance plans do you offer?

  • We offer international health insurance plans for people buying for themselves, or businesses buying for their employees
  • We can help whether you’re living or working abroad for a short time or for longer.
  • And we can help whether you need cover worldwide or for a specific region.

So you’re a big company… does that mean you’re better?

When it comes to supporting people all round the world, size is a very good thing. We can use all our local knowledge and global expertise to help make sure you get the care you need – including getting you to a different country in an emergency if you can’t be treated locally. 

Being part of a global company means we have expertise around the world. So you can trust us to take care of you, no matter where you are. It also means that hospitals and clinics around the world will trust your cover. 

Being a big company doesn’t mean we’re hard to get hold of. One call or email to our friendly, experienced global team, and we’ll get everything moving. It’s that easy.

Xavier Lestrade - CEO,  AXA Global Healthcare

How long have you been around?

You might know us as AXA PPP International, AXA Global Protect or AXA Healthcare Management. Our team brings together those three brands – and all their expertise – to create one business dedicated to global healthcare and nothing else. 

For over 55 years, AXA has been helping people who live and work internationally to access the healthcare they need. You’re in safe hands.

We expanded the virtual care services we offer our members, by introducing a new Mind Health service. No matter where they are in the world, our members can quickly get professional support for their mental health.

When borders closed, we stayed open.  We supported our members through the Covid-19 pandemic and made sure they could continue to access primary care, by opening access to our Virtual Doctor service to all members.

We welcomed AXA Insurance dac to our global insurance panel, to make sure our members residing in the EEA experienced no disruption when Brexit happened.  And, we began our partnership with AXA Cooperative Insurance Company in the Kingdom of Saudi Arabia.

We refreshed our branding and launched our new website.

We became AXA – Global Healthcare.  

Before 2017 you might have known us as AXA PPP International, part of AXA’s UK health insurance company.  But, in 2017 we became independent. We became a Managing General Agent, selling and administering international health insurance products, giving us access to even more of AXA’s resources around the world.

Frequently asked questions

What type of business are you? 
We’re a Managing General Agent selling and administering international health insurance products.  The International health insurance products we sell, are underwritten by AXA insurers and non-AXA insurers.    

Which insurers underwrite the international health insurance policies you sell? 
We’re expanding our global insurance panel all the time. Today, we work with AXA PPP healthcare Limited, AXA Insurance dac, AXA General Insurance Hong Kong Limited and AXA XL Insurance Company UK Limited (AXICL UK). 

Can you sell international health insurance policies, anywhere in the world? 
When you buy one of our international health insurance policies, you can access medical care anywhere in the world.  There are some countries where we’re unable to offer our international health insurance products. Our teams are always happy to talk to you about what is and isn’t available. 

Do I pay my premiums to you, or to the underwriter of my policy? 
AXA Global Healthcare collects your premiums on behalf of the underwriter of your policy. 

Who do I speak to if I call to make a claim? 
Our dedicated in-house servicing team are here to answers your calls and support your online queries, 24/7.   Call us on +44 (0) 1892 503 856**.

Who are you regulated by? 
AXA Global Healthcare (UK) Limited, AXA Global Healthcare (EU) Limited, AXA Global Healthcare (Hong Kong) Limited are part of AXA - Global Healthcare.

Want to know more?

Picture of Singapore skyline.
Meet our global team

Get to know the members of our management committee.

Newspapers on desk
Latest news

Take a look at our most recent announcements as well as those from previous years.

COVID-19 FAQ's
Staying COVID-19 secure

View the government guidelines we've met to keep our employees COVID-19 secure, while continuing to support our customers.

* AXA has been providing International Private Medical Insurance for over 55 years. 

**Lines are open 24 hours a day, seven days a week. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.