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Business

International health insurance for IGOs & NGOs

Inter-Governmental & Non-Governmental Organisations (IGOs and NGOs) perform some of the most important – and the most challenging – work in the world. Every day, your staff put themselves on the line to help people across the globe. We’re here to help you look after your staff and their families. With cover from AXA, your team have access to global care and support wherever their work takes them. 

  • Designed for complex organisations. We’re part of one of the world’s leading insurance brands,1 the AXA Group. Globally, AXA protects over 93 million clients and is on the ground in 51 countries2 and negotiates with providers everywhere in the world. So you can be sure we have the experience and global resources to give you and your employees the support you need.
  • We can design cover for everyone in your organisation who needs it. Whether they're on the move or set in one location,  in a high or low risk remote area. We can provide cover for their family members too.
  • We offer a wide range of insurance services, including health, death and disability from AXA partners.
Trusted healthcare

Members have access to support they can rely on, including:

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Treatment from our global network of hospitals and clinics.

With AXA Select medical providers in 177 countries, as well as access to over 1.9 million3 hospitals and health facilities worldwide, you can be sure that your staff can get the care they need quickly and easily. While our international medical network offers access to direct billing facilities and negotiated tariffs, members are free to consult the medical provider of their choice.

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Worldwide evacuation and repatriation.

If a member of your team needs emergency treatment that can’t be delivered locally, we'll take them wherever they need to go, whether that’s back to their home country, or to a hospital in our worldwide network.

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One-to-one support from a personal case manager.

We’re ready to talk to your staff about any aspect of their hospital inpatient treatment, when diagnosed with a serious condition, from answering their questions to talking to doctors on their behalf. We’ll also help them find the right provider nearby, and handle all the paperwork.

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Access to over 50,000 specialists.

Our Second Medical Opinion service is here for your staff anytime they're unsure over a diagnosis or recommended course of treatment. Provided in partnership with Teladoc Health, the service unlocks access to a network of over 50,000 specialists4 and connects you to an expert who will review your case.

Call us

If you'd like any more information please call us on
+44 (0)1892 596422. 

Lines are open Monday to Friday, 8am-5pm (UK time).

Calls may be recorded and/or monitored for quality assurance, training and as a record of the conversation.

Hassle-free support

With global expertise in customer service and provided management, and the financial strength of the AXA Group, we’ll make every aspect of your contract simple and effective, with:

  • 24/7/365 support, handled from our operational centres of excellence around the world. Our multicultural teams, speak over 25 languages, and can handle claim reimbursements in multiple currencies.
  • Bills settled with over 1.9 million3 healthcare providers worldwide. If we know about treatment in advance, members can choose a provider within our network and we can arrange to pay the bill directly.
  • Your dedicated account management team are here to answer any questions you have about your contract, so you and your staff don’t get stuck in the admin.
  • Global support to keep your premiums under control. As we’re part of the AXA Group, we can procure treatment more competitively. AXA is forming a global picture of healthcare, looking at everything that affects the cost of your contract, such as medical inflation. We interpret that information to help keep your premiums sustainable without jeopardising the experience of the members we protect.
  • Help to get more out of your contract. With fast access to reports and claims data, we’ll help you analyse how you’re using your scheme and make sure it keeps delivering the benefits you need – both today and in the future.

1. AXA is the number 2 insurance brand, according to Interbrand’s 2023 Best Global Brands report.

2. According to AXA Group, August 2023.

3. The AXA Select medical provider network as at 31.12.2023 covers 177 countries and includes more than 1.9 million facilities where we can settle bills directly. 

4. Figures provided by Teledoc Health, 2023