You’re there for our customers when they need help, and we want to be there for you. The relationships we build with providers helps us offer our customers more choice when it comes to their healthcare. And we want to develop new relationships with providers around the world so that our customers can decide on the right treatment provider for them, no matter where they are.
If you’re already an AXA Select Provider, you can log in here to see more information about your benefits and some tips on working together.
The AXA Select Medical Network includes all the hospitals, clinics or out-patient providers we have agreements with around the world. We call them our AXA Select Providers.
By joining the AXA Select Medical Network you’ll have access to:
You’ll also be listed on our online search tool, so customers can find you easily.
If an AXA - Global Healthcare customer needs to be admitted for in-patient or day-patient treatment in the next 48 hours, call us on +44 (0)1892 503 856 and select option 2 to speak to our provider team.
Please have the following customer information ready when you call:
It’s easy to submit your invoices online – just upload each one using the button below.
Please include the following information:
Please upload each invoice in a separate PDF file – this makes it much easier for us to see what you’ve submitted and what we need to pay.
Please invoice us as soon as possible after the patient’s treatment, so we can process the payment quickly.
Please make sure invoices are billed in line with the usual, reasonable local fees for that treatment.
Once a claim has been processed you will receive a remittance statement outlining the details of the payment.
We’ll always aim to pay your invoices in 30 days, but if you do have one that’s outstanding then we’ll need some extra information.
Please email us with your invoice query at HASinternational.firstname.lastname@example.org.
We’ll take a look and send you a form to complete – it’ll explain all of the information we need. Once you’ve sent it back we’ll be in touch within 10 working days but please make sure it’s complete or it could take longer for us to help you.