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Individuals and families in the EEA

Here’s what we found for individuals and families in the European Economic Area (EEA), excluding the UK

Please ensure you're using the most up-to-date version of the documents. If you're not sure which is right for your client, speak to your AXA representative.

If you client spends the majority of their time in the rest of the world (including the UK), they’ll need to take a look at the other products we offer.

For start dates and renewal dates between October 1st 2021 and March 31st 2022 
Handbook: Foundation 
Handbook: Foundation (Greek) 
Handbook: Standard 
Handbook: Standard (Greek) 
Handbook: Comprehensive 
Handbook: Comprehensive (Greek) 
Handbook: Prestige 
Handbook: Prestige (Greek) 
Handbook: Prestige plus 
Handbook: Prestige plus (Greek) 
Handbook: International Travel Plan 
Important Changes Leaflet: Foundation
Important Changes Leaflet: Foundation (Greek)
Important Changes Leaflet: Foundation (Italian)
Important Changes Leaflet: Standard
Important Changes Leaflet: Standard (Greek)
Important Changes Leaflet: Standard (Italian)
Important Changes Leaflet: Comprehensive
Important Changes Leaflet: Comprehensive (Greek)
Important Changes Leaflet: Comprehensive (Italian)
Important Changes Leaflet: Prestige
Important Changes Leaflet: Prestige (Greek)
Important Changes Leaflet: Prestige (Italian)
Important Changes Leaflet: Prestige plus
Important Changes Leaflet: Prestige plus (Greek)
Important Changes Leaflet: Prestige plus (Italian)
Insurance product information document (IPID): Foundation 
Insurance product information document (IPID): Standard
Insurance product information document (IPID): Comprehensive 
Insurance product information document (IPID): Prestige 
Insurance product information document (IPID): Prestige plus
Insurance product information document (IPID): International Travel Plan

For start dates and renewal dates between April 1st and September 30th 2021 
Handbook: Foundation 
Handbook: Foundation (Greek)
Handbook: Standard 
Handbook: Standard (Greek)
Handbook: Comprehensive 
Handbook: Comprehensive (Greek)
Handbook: Prestige 
Handbook: Prestige (Greek)
Handbook: Prestige plus 
Handbook: Prestige plus (Greek)
Handbook: International Travel Plan 
Important Changes Leaflet: Foundation
Important Changes Leaflet: Foundation (Greek)
Important Changes Leaflet: Foundation (Italian)
Important Changes Leaflet: Standard
Important Changes Leaflet: Standard (Greek)
Important Changes Leaflet: Standard (Italian)
Important Changes Leaflet: International Travel Plan
Important Changes Leaflet: International Travel Plan (Greek)
Important Changes Leaflet: International Travel Plan (Italian)
Insurance product information document (IPID): Foundation 
Insurance product information document (IPID): Standard 
Insurance product information document (IPID): Comprehensive 
Insurance product information document (IPID): Prestige 
Insurance product information document (IPID): Prestige plus
Insurance product information document (IPID): International Travel Plan

For start dates and renewal dates between October 1st 2020 and March 31st 2021 
Handbook: Foundation 
Handbook: Foundation (Greek)
Handbook: Standard 
Handbook: Standard (Greek)
Handbook: Comprehensive 
Handbook: Comprehensive (Greek)
Handbook: Prestige 
Handbook: Prestige (Greek)
Handbook: Prestige plus 
Handbook: Prestige plus (Greek)
Handbook: International Travel Plan 
Addendum: International Travel Plan
Important Changes Leaflet: Foundation
Important Changes Leaflet: Foundation with out-patient
Important Changes Leaflet: Standard
Important Changes Leaflet: Standard with out-patient
Important Changes Leaflet: Comprehensive
Important Changes Leaflet: Comprehensive with dental
Important Changes Leaflet: Prestige
Important Changes Leaflet: Prestige with dental
Important Changes Leaflet: Prestige plus
Insurance product information document (IPID): Foundation 
Insurance product information document (IPID): Standard 
Insurance product information document (IPID): Comprehensive 
Insurance product information document (IPID): Prestige 
Insurance product information document (IPID): Prestige plus
Insurance product information document (IPID): International Travel Plan


Information documents  
Disclosure document: AXA - Global Healthcare (EU) Limited


Additional information 

Your clients' online account user guide

Can't find what you're looking for?

To discuss options for your client, get in touch with our team.

Give us a call on +44 (0) 1892 556796* if you're based in the UK or rest of the rest of the world. If you're based within the European Economic Area (EEA), you can now call us on +44 (0)1892 556025* or email us on brokerdirect.health@axa.com.

*Lines are open Monday to Friday, 8am - 5pm (UK time). Calls may be recorded and/or monitored for quality assurance, training as a record of the  conversation.


Making things easier

Finding the right treatment facility when you’re ill can be tricky, and if you’re somewhere unfamiliar, it can cause even more uncertainty. You can show your clients how we've made things easier with our online medical provider locator.